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Room 131, Law School, 357 East Chicago Avenue, Chicago Campus
Hours: Mon. through Thurs., 9:00 a.m. to 4:30 p.m.
Closed University holidays
Questions? Call 312 503-1242

Room G.125b, Health Service, 633 Emerson Street, Evanston Campus
Hours: Mon., and Wed. through Fri: 8:30 a.m. to 5:00 p.m.; Tues. 8:30 a.m. to 6:00 p.m.
Closed University holidays
Questions? Call 847 491-2113 or email student.insurance@northwestern.edu

The Student Insurance Office staff is available to assist you with your questions regarding health insurance coverage, procedures for submitting claims, and explaining the processes related to referrals and pre-certification for specialty health care services whether you have elected coverage under the Northwestern University/Aetna Student Health Insurance Plan or are covered by your own health insurance carrier. Please note, while we cannot submit claims for coverage other than Aetna Student Health, we will provide guidance with the resources available to you from your health insurance carrier.

All new entering and returning full time students must have health insurance coverage throughout their academic studies at NU. New students are required to complete the online Coverage Selection Form (CSF) to either enroll in or waive the NU/Aetna plan. The deadline to complete the Coverage Selection Form is October 1, 2013 for registered students for Fall Quarter 2013. Failure to complete the online Coverage Selection Form will result in automatic enrollment in the NU/Aetna plan. Once a students' CAESAR Account has been charged the NU/Aetna plan premium, the student will not be able to cancel the plan until the following Academic Year. Students beginning their academic careers mid-year must enroll during the specific dates assigned by NU for all other quarters in order to comply with this requirement.

Returning students do not need to submit a Coverage Selection Form if they wish to keep their insurance selection from the previous Academic Year. Their prior selection "rolls over" to the next academic year based upon their continued class registration.

Please note: The online Open Enrollment for Fall Quarter 2013 begins July 1, 2013 and ends October 1, 2013. New full-time students: we encourage you to register for classes as soon as possible (before August 1, 2013) to ensure your NU/Aetna Student Health Insurance enrollment is active as soon as possible.

2013-14 NU/Aetna Student Health Insurance Premiums

Student
Spouse/Same Sex Domestic Partner (additional)

Per Child
(additional)

Annual

9/1/2013 - 8/31/2014)

$3,067
$6,129
$3,836

Winter

(1/1/2014 - 8/31/2014)

$2,300
$4,597
$2,877

Spring

(3/25/2014 - 8/31/2014)

$1,533
$3,064
$1,918

Summer

(6/11/2014 - 8/31/2014)

$767
$1,532
$959

International Students:

A mandate has been set by the NU Office of the Provost requiring international students attending NU be automatically enrolled in the NU/Aetna Plan. "International Student" is defined as holding a F-1 or J-1 United States Visa.

As an International Student, you do not need to complete the Coverage Selection Form. Your CAESAR account will automatically be charged and enrollment into the NU/Aetna plan completed. The effective coverage period will be retroactive back to September 1, 2013, valid through August 31, 2014. Please confirm that your local Illinois address is updated in the CAESAR system, as that is where Aetna Student Health will forward your active membership card for proof of coverage.

To complete the Web-based Coverage Selection Form:

  1. Log into your NU CAESAR Account at http://www.northwestern.edu/caesar/ using your Net ID and Password. You will arrive at the Home page upon login.
  2. On the Home page scroll down to the Quick Links section and click on the Health Coverage Plan link (or navigate from Main Menu > Quick Links > Health Coverage Plan). You will arrive at the Insurance Requirements page.
  3. Review the information on the page and either press Click Here to Continue or select the NU Insurance Selection Form tab. You will arrive at the NU Insurance Coverage Selection Form page.

Note: Next you must select one of the options presented (Option 1a, Option 1b or Option 2).

  1. Select Option 1a to enroll in the NU/Aetna Student Health Insurance plan.
  2. Click: 'I have read and understand the above statement.'
  3. Click the Submit button, then Yes, and finally OK to complete your selection.
  1. Select Option 1b to enroll in the NU/Aetna Student Health Insurance AND to continue your other health insurance plan in addition to the NU/Aetna Student Health Insurance.
  2. Complete the section to provide your other health insurance information.
  3. Click: 'I have read and understand the above statement.'
  4. Click Submit, then Yes, and finally OK to complete your selection.
  1. Select Option 2 to waive the NU/Aetna Student Health Insurance and continue your other health insurance plan.
  2. Complete the required questionnaire.
  3. Complete the section to provide your other health insurance information.
  4. Click: 'I have read and understand the above statement' to indicate that you have read and understood the information provided.
  5. Click Submit, then Yes, and finally OK to complete your selection.

Online Coverage Selection Form help can be found at:

http://ses.northwestern.edu/documentation/SC_Student_Health_Insurance_Info_Tip_Sheet_v9.pdf

Once you have submitted your online Coverage Selection Form, you should receive a confirmation email. If you have difficulty logging in to complete the form or you do not receive an email confirming your selection, please call the Insurance Office at 847 491-2113 (Evanston Campus) or 312 503-1242 (Chicago Campus) for assistance.

After the close of Open Enrollment, students will not be able to access this form online. Only new entering students for the Winter and Spring Quarters can go online to complete the Coverage Selection Form during the Open Enrollment period. New Summer Quarter students must complete a hard copy of the Coverage Selection Form (PDF).

Physical Therapy/Prosthetics-Orthotics/Physician Assistant and New Summer Quarter Students

The above listed students cannot enroll via the online Coverage Selection Form on CAESAR. A hard copy of the Coverage Selection Form (PDF) must be submitted to the Insurance Office during the specified Open Enrollment period. However, a Part Time Application (PDF) may be required to be submitted. Please contact the Insurance Office for more information at 847 491-2113 (Evanston Campus) or 312 503-1242 (Chicago Campus).

Part-time Students

Part-time, half-time, and School of Continuing Studies students may enroll in the plan on a voluntary basis. Students complete the Part Time Application (PDF) and payment to the Insurance Office prior to the close of Open Enrollment. Students must be taking at least two classes towards a degree to qualify for NU/Aetna plan enrollment. Non-degree seeking students are not eligible to enroll.

Garrett Evangelical Students

Garrett Seminary students must contact their school administrator for insurance enrollment information. Send an email to Kathryn Lindsey, kathryn.lindsey@garrett.edu or call 847 866-3948.

Early Arrival

Many students' academic year begins prior to September 1st. For these students only, coverage is available through the NU/Aetna Plan. Daily premiums for Summer Quarter 2014 are as follows:

  • student: $8.40
  • spouse: $16.79
  • per child: $10.51

Applications can be obtained at either NU Student Insurance Office or online at Early Arrival Application (PDF) or Early Arrival Dependent (PDF). Please note early arrival coverage is only available to entering new students on a short term basis. Coverage is available for new students up to 10 days before orientation. Students who arrive early must also complete the online Coverage Selection Form prior to the close of the Open Enrollment period. The preceding Coverage Selection Form step is not applicable to international students.

Dependent Coverage

Students may secure coverage for their dependents through the Aetna Student Health Plan providing they reside with the student. Dependents are defined as:

  • a married spouse
  • a spouse of a domestic partner (same sex)
  • unmarried children (newborn up to age 26)

NU students who wish to purchase coverage for their eligible dependents may do so by completing the Dependent Application online at: http://www.aetnastudenthealth.com and submitting it, along with payment. The deadline to enroll dependents is October 31, 2013. Dependents may not be added to the plan after the deadline date unless a qualifying life circumstance exists such as involuntary loss of health insurance coverage, marriage, or birth/adoption of a child. Please note: dependents must re-enroll each year directly with Aetna Student Health in order to continue coverage. There is not an automatic annual insurance "roll-over" like the registered full time student. NU is not involved in the dependent enrollment or billing process.

Referrals

Aetna Student Health Insurance is referral based. Students should schedule an appointment at either NU Health Service location (633 Emerson St in Evanston/Searle Hall, or 675 North St. Clair Street, Galter Pavilion/18th Floor, Suite 300 at Northwestern Medical Faculty Foundation in Chicago) for evaluation by medical personnel to obtain a referral for medical services.

Failure to obtain a referral for treatment by a specialist in Lake or Cook Counties in Illinois will result in Aetna Student Health assessing you a $500 non-referral penalty. If the specialist seeing you is outside of Lake or Cook County in Illinois, you do not need to obtain a referral. In any case, be certain whomever sees you is within the Aetna Student Health Network for maximum insurance coverage. If you have an emergency health situation, no referral is needed: go straight to an Emergency Room (ER) or call 911. After you are seen at an ER, obtain a referral from either NU Health Service if you need follow up care.

If you have referral questions, please contact the Aetna Student Health Customer Service at 877-626-2314. You may also call the Student Insurance Office for more information at 847 491-2113 (Evanston Campus) or 312 503-1242 (Chicago Campus).

Please Note: Referrals obtained during the 2013-14 academic year are good until the expiration date of August 31, 2014. Dependents are not required to obtain a referral, and cannot be seen at either NU Health Service location.

Clinic Use

Students must be registered for classes or on an approved University medical leave to utilize either NU Health Service location. If a student is eligible to use the Health Service and has commercial insurance, certain costs are charged to the patient (see document on "Who Can Use the Health Service"). Please note the NU Health Service is unable to cover all the costs associated with providing comprehensive healthcare.

Clinic Use Fee pricing is as follows:

  • 2013/2014 (ending 8/31/2014): $141/quarter

Vision Services

Students enrolled in the Aetna Plan have access to discounted vision services through a program NU has with EyeMed Vision Care. More information can be reviewed at "EyeMed Vision Care" (PDF).